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WARNING: Vaping products contain nicotine, a highly addictive chemical. Health Canada

WARNING: Vaping products contain nicotine, a highly addictive chemical. Health Canada

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Potential Shipping Delays: Important Update

UPDATE: Canada Post Strike Situation

What is happening?

We are writing to inform you about a potential disruption to Canada Post services that may impact the delivery of your online orders. The Canadian Union of Postal Workers (CUPW) could initiate strike action as early as November 15th, which may lead to delays in shipping. We are closely monitoring the situation and will provide updates as they become available.

What are we doing?

To ensure your orders are delivered without delay, we are transitioning all unfulfilled orders to UPS for delivery. We are also updating our checkout page to reflect this change. You can continue to expect the same reliable service and timely delivery.

When placing your order, please keep the following UPS shipping requirements in mind:

  • A valid street address is required for all deliveries.
  • UPS does not deliver to P.O. boxes.
  • APO and FPO addresses are not accepted.

Additional Information

We understand the importance of timely delivery, especially as we approach the holiday season with its increased shipping volumes. We are hopeful that the labor dispute will be resolved before November 15th, allowing us to maintain our current shipping methods. However, if the disruption proceeds, we will be proactively switching to UPS to prevent any potential delays and ensure your order reaches you without issue.

We're here to help! If you have any questions about your online order, please don't hesitate to contact us by email or through the live chat feature on our website.





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